To our residents, families and community

Thank you for being a member of our Signature family. We appreciate the opportunity to serve you. At Signature, we believe in doing the right thing, and to us, this means being transparent and openly communicating about matters affecting the organization.

This letter is to make you aware that Signature HealthCARE has entered into a settlement agreement with the U.S. Department of Justice and the U.S. Department of Health and Human Services Office of Inspector General to resolve a matter involving therapy services at some of our skilled nursing facilities.

It is important for you to know that this settlement will not impact the quality of care or innovative initiatives provided to our residents. Resident care remains our first priority, and we are dedicated to continuing our mission and vision to revolutionize the Healthcare industry with exemplary resident-centered care and innovative quality of life initiatives.

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New Technology Empowers Patients

MensHealth

VirtueSense Balance provides evidence based standardized testing to perform root cause analysis for falls. VSTBalance objectively identifies balance, gait and functional deficits of residents upon admission or outpatient (where applicable), sets targets based on population normative data, and tracks and measures outcomes. Please contact the Rehab Services Manager at Signature HealthCARE at Hillcrest for more information!

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Top Rating from CMS

cms 5 star

Signature HealthCARE at Hillcrest recently earned 5 Stars Overall from the Center for Medicaid and Medicare Services (CMS). Even though we have received a high ranking, we believe there is always room for improvement. We will continue to work hard to improve quality and provide the high standard of care our patients deserve. It is our vision to lead the industry with a commitment to compassion and quality health care.

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Signature HealthCARE at Hillcrest Earns Industry Honor

Advanced gold-qapi

Providigm’s Embracing Quality Awards Program recently awarded our team with its Advanced Accreditation honor, the Embracing Quality Award for Customer Satisfaction, and the Embracing Quality Award for a Deficiency Free-Survey. The industry award recognizes skilled nursing centers across the United States and Canada for achieving outstanding quality outcomes. Providigm’s Quality Assurance Performance Improvement program awards accreditation to top performing nursing homes and centers for a commitment to quality and excellence.

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Creating a Professional Team

In an effort to beat the rainy weather blues, our teams from Mayfair Manor, Hermitage Care and Rehabilitation Center, and Signature HealthCARE of Hillcrest decided to take to the bowling alley to create our own sunshine.

We have some pretty talented bowlers! Our winner from Mayfair Manor had never bowled a game in her life, but she now has a new hobby! Our winner from Hermitage bowled two strikes in her last frame, and our winner from Hillcrest was the strike and spare king the whole game! I think we may be well on our way to the professional leagues.

Everyone had a wonderful time munching on pizza, bowling, and being around each other. Plus, a little trash talking always adds excitement to the crowd.

Thanks to all who participated in these adventures. Look for us on the next PBA tour. We’ll be coming to your city soon!

Ashley Graham, Regional Quality of Life Director

Take Me Out To The Ball Game

Staff and residents from Signature HealthCARE of Bowling Green, Signature HealthCARE at Hillcrest, and Hermitage Care and Rehabilitation Center enjoyed a day at Bowling Green Ballpark. They watched a thrilling game of baseball between the Bowling Green Hot Rods and the South Bend Cubs.

Even though the home team was unable to pull a win, the game was still exciting and the atmosphere was entertaining.

Our folks took pictures with the Hot Rods mascot, were featured on the jumbotron, and even caught a foul ball. We were lucky enough to be driving up when a foul ball was hit outside of the stadium. Thankfully nobody was hurt in retrieving the foul ball.

What a beautiful day at the park! We couldn’t have asked for better weather or a better day to be with friends and family!